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Join us for "Be Without Limits" in celebration of International Women's Day! Goodwill and Accenture are hosting this event on March 1 at the Goodwill of North Georgia Service Center. Register Here

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Retail Customer Service

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Prepare Yourself for a Career in Retail Customer Service

In this 12-week program, you’ll prepare for a career in the retail industry. The program offers employment by, or shortly after, successful graduation. Graduates go on to entry-level positions as Retail Associates, Cashiers and Stock Clerks. Long-term career paths include Retail Managers and Sales Representatives.

Retail Customer Service Statistics

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Success Rate Enrolled to Placed


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Program Start to Industry Career (in days)


Average Starting Wage for Graduates (per hour)


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Graduates Still Employed after 6 months


Placements into Full-time, Living Wage Careers


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Wages Earned by Program Graduates Last Year


Goodwill Has a Training Program For You

To learn more about Goodwill’s training programs, view our career services program catalog.

View Program Catalog

Get Started Today

Start your Goodwill journey and plan to attend an information session. You can also call 844-344-WORK or email to schedule an appointment with a Goodwill Navigator. Get a head start on the process and complete your application on Career Connector.